Breakdowns at peak service
A combi oven or blast chiller dies at the worst moment. Your team improvises and you lose a full sitting of covers.
If your commercial kitchen runs 12 hours a day and emergency repairs keep eating into your service, here is the alternative. Certified technicians on a fixed schedule, OEM spare parts, a portal that tracks every piece. Predictable from the first visit.
Zero downtime
from the first quarter
Same technician
every visit, knows your kitchen
One screen
full picture, every piece tracked
Certified & covered
Every piece, every brand
OEM parts
every repair
Some of the brands we service





Start here
1 of 6
6
brands serviced
65+
equipment per plan
24h
response time
6
brands serviced
65+
equipment per plan
24h
response time
A combi oven or blast chiller dies at the worst moment. Your team improvises and you lose a full sitting of covers.
Every breakdown is a surprise invoice: weekend call-outs, rush parts, downtime. The reactive approach is always the expensive one.
You rely on your chef to flag problems after they happen. No schedule, no history, no way to know which unit is overdue.
The technician arrives having never seen your brand of oven. They order the wrong part, come back next week, and you pay twice.
01
Scheduled preventive maintenance catches worn seals, failing thermostats, and clogged filters before they take a unit offline. Your kitchen runs the full day, every day.
02
Every technician is trained on the brands in your kitchen. They carry OEM spares, so it is one visit, one fix, no repeat call-outs.
03
Every piece of equipment is logged, tracked, and scheduled. You see service history, upcoming visits, and open tickets in one place, with no paper checklists.
Before
Neglected hood filter
After
One PPM visit later
Brands we service
We are factory-trained and certified to maintain and repair equipment from the world's leading commercial kitchen brands. OEM spare parts, brand-specific diagnostics, and technicians who know every model.
Check if we cover your brandFill the form with your equipment count and kitchen type. We review your setup and schedule a site visit.
60 seconds
A certified technician inspects every piece, documents serial numbers, and recommends the right maintenance plan.
within one week
PPM visits on your quiet days, portal access from day one, and a direct line for emergency call-outs.
starts within 2 weeks
Reactive repairs
What most kitchens do today
In-house maintenance
A partial solution
Chef's Aid plan
Every piece, every brand
No commitment, and we reply within 24 hours.
Trusted across the UAE
Restaurants, hotels, schools, caterers, and cafes.
0
Brands certified
0+
Equipment per plan
0h
Emergency response
The Chef's Aid team, Dubai
Chef's Aid is a team of certified kitchen equipment technicians based in Dubai, specializing in comprehensive maintenance services for commercial kitchens. From bustling hotel kitchens to school canteens, we keep the equipment running so the kitchen team can focus on what they do best.
You should not have to worry about whether your oven will make it through Friday service. You should not have to call three companies to find someone who knows your brand. Chef's Aid exists to make kitchen equipment one less thing on your plate.
Credentials
You get an on-site equipment audit, a transparent maintenance plan, and portal access from day one. That is the deal.
Pricing depends on the number of equipment pieces and the plan tier (Basic, Essential, or Premium). The on-site audit gives you a transparent recommendation. No hidden fees.
Inspection, cleaning, testing, minor repairs, and a full checklist for every piece covered under your plan. All documented in the portal.
We are certified to service Hoshizaki, Rational, Electrolux Professional, Hobart, MKN, and True. If your brand is not listed, ask us. We cover most major commercial kitchen manufacturers.
Plan holders get priority response. Emergency call-outs are included in Essential and Premium plans. We aim to have a technician on-site within 24 hours.
Yes. We source and install genuine OEM parts for every brand we service. No generic substitutes.
Every piece of equipment in your kitchen: serial numbers, service history, upcoming visits, open tickets, and PPM checklists. Accessible from any device.
Yes. We service kitchens across the UAE, including multi-site operations for hotel groups, restaurant chains, and catering companies.
You will receive a response within 24 hours to schedule your on-site equipment audit. No surprise calls, no high-pressure sales.
A Chef's Aid technician audits your equipment, documents every piece, and delivers a maintenance plan within 48 hours. No commitment.